Return and Exchange Policy


At our site, returns are easy! You may return new, unused, and resalable items for a refund or exchange. Simply ensure that the item is returned in its original product packaging within 30 days of delivery. 

We will credit you for the total purchase price upon our receipt of your return. Products returned under this policy are eligible for a refund to the original method of payment. If you are returning a product that was originally purchased with a gift certificate or as a gift, you will receive an in-store credit as your refund. 

Exclusions may apply. Reference the return and exchange policy specific to your item on the product page.

Ask The Experts

Have questions about an item or need advice on selecting the right optic? Our team of experts is here to help! Avid outdoor enthusiasts themselves, they've tested gear in the field and can provide personalized product recommendations for just about any activity, from birding and hunting to sports and travel.

You can reach our Customer Support line at 1-800-246-6285. We're open 8 a.m. to 8 p.m. Central Time, Monday through Friday and 9 a.m. to 4 p.m. on Saturday.

After hours? Drop us an email at info@binocularsplus.com. We'll get back to you as soon as possible, usually within 1 business day.